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Why Buy From Us?

Free Shipping*

Free standard delivery for all purchases at vbreathe.com that are delivered to an Australian address. For express delivery, a $10 delivery charge applies and can be selected at checkout. International deliveries can be quoted at request.

100-Day Money-Back Guarantee*

VBreathe’s 100-Day Money-Back Guarantee applies to VBreathe Tasman products purchased at vbreathe.com and by phone from VBreathe’s Customer Service, and does not apply to gel, filters or other accessories available for individual purchase. The start date for our Money-Back Guarantee began on 1 April 2022 and cannot be applied to any orders made prior to this date.

If you are not satisfied or change your mind, you may return your product(s) for a full refund, excluding any shipping fees paid, by contacting VBreathe Customer Service and completing a claim within 100 days of receiving your order. Product(s) must be returned in original packaging including all parts & accessories, and any bonus products or gift provided with purchase (if any). If upon return we find goods are damaged, misused or otherwise were not reasonably cared for, we may not be able to accept your return.

Contact us by phone at 1800 849 104 or via email at [email protected]

If covered by this guarantee VBreathe Customer Service will help to arrange the return of your product(s) at customers expense. Charges for international returns will be quoted upon request and be at the expense of the customer. The product(s) will need to be returned within 2 weeks of notifying VBreathe that you wish to claim our 100-Day Money-Back Guarantee.

VBreathe’s 100-Day Money-Back Guarantee is in addition to the consumer guarantees under Australian Consumer Law. See our full terms and conditions here.

Best Price Policy*

At VBreathe, we want you to shop with us in confidence that you’re getting the best value and price. If you find VBreathe Tasman advertised by any authorised Australian retailer at a lower price compared to our price advertised on vbreathe.com we will match it.

If you see a lower advertised price please contact our Customer Service team on 1800 849 104 or at [email protected] before you go to purchase. Our best price policy cannot be claimed on purchases already made. Our best price policy requires the following:

VBreathe Best Price Policy cannot be used in conjunction with any other offer, promotion or bundle package.

2 Year Guarantee*

A bonus 1-Year extended warranty in addition to our manufacturer’s warranty applies from the date of purchase to VBreathe Tasman products purchased on vbreathe.com and by phone from VBreathe’s Customer Service. Our hassle free guarantee means we’ll register your extended manufacturer’s warranty automatically, so no extra work from your end! Rechargeable battery cells and rechargeable battery packs (if supplied) for the Product(s) come with a 1 year manufacturer warranty from the date of purchase; and spare parts are warranted to be free from defects in material or workmanship for 30 days or the remainder of the Warranty Period of the Product in which they are installed, whichever is longer.

For more information on our manufacturer’s warranty please see Repairs & Returns.

Australian Customer Support

Our friendly customer support team is based in Sydney, Australia and are here to help you with any questions you may have.

Chat with us on 1800 849 104 or on LiveChat between business hours.

Alternatively, you can use the form on our contact us page.

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